---
title: Password policies
description: Password policies contain configurable properties for password expiration, failed sign on attempts, account lockout and other aspects of password and account maintenance. Submit your password policy requests through the service request form, accessible from the Support & Community page.
component: pgic
page_id: pgic:service_requests:p14g_password_policies
canonical_url: http://docs.pingidentity.com/pgic/service_requests/p14g_password_policies.html
revdate: May 6, 2024
section_ids:
  steps: Steps
---

# Password policies

Password policies contain configurable properties for password expiration, failed sign on attempts, account lockout and other aspects of password and account maintenance. Submit your password policy requests through the service request form, accessible from the [Support & Community page](https://support.pingidentity.com/s/).

To learn more, see [About the password policy properties](http://docs.pingidentity.com/pingdirectory/latest/pingdirectory_server_administration_guide/pd_ds_password_policy_props.html) in the *PingDirectory Server Administration Guide*.

## Steps

1. Complete the following fields:

   * **Subject**: Enter a description of your request, including the action to be taken.

   * **Environment Type**: Specify the type of environment affected by this request.

   * **Proposed Change Window**: Specify the dates or times in which you want the work complete.

2. From the **Capability** list, select **PingDirectory service requests → Password policies**.

3. In the **Password policy name** field, provide the name of the password policy you want to add, modify or delete.

4. **Optional**: Select the **Require secure authentication** check box if users with the associated password policy are required to securely authenticate.

5. **Optional**: Select the **Require secure password changes** check box if users with the associated password policy are required to securely change their password.

6. In the **Default password storage scheme** field, provide the scheme. The default is `Salted SHA-256`.

7. In the **Password validation** field, describe your password validation requirements.

8. **Optional**: In the **Password expiration** field, describe the password expiration rules you need.

9. Select the **Force change on reset** check box to force users to change their passwords if they are reset by an administrator, which is considered an administrative password reset.

10. Select the appropriate description from the **Business Priority** list:

    * Change needed by deadline to avoid business impact

    * Change modifies existing functionality

    * Change adds new functionality

11. Enter a description of your request in the **Description** field.

12. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the **Customer Tracking ID** field.

13. Click **Save** to submit your request.