---
title: Verifying your PingID installation
description: Before performing the post-installation steps, verify the successful installation of PingID.
component: pingid
page_id: pingid:pingid_integrations:pid_verifying_your_pid_installation
canonical_url: http://docs.pingidentity.com/pingid/pingid_integrations/pid_verifying_your_pid_installation.html
revdate: January 25, 2024
section_ids:
  steps: Steps
  choose-from: Choose from:
---

# Verifying your PingID installation

Before performing the post-installation steps, verify the successful installation of PingID.

## Steps

1. Run the binary

   ```
   pingid_fc
   ```

2. Confirm that you get the pairing instructions.

   If there are any problems with the installation, check the log files to identify the problem.

   |   |                                                                                                                                                                                                                                                                                                                                                                                                                                             |
   | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   |   | * The log file location is defined in the configuration file. Learn more in [PingID SSH configuration file parameters](pid_ssh_configuration_file_parameters.html).

   * If the log file indicates a problem with the file permissions for the PingID properties file or the `pingid.conf` file, verify that the permissions are set to 644. The integration with SSH requires that only the file owner have write-access to these two files. |

3. Verify connectivity to the PingID server.

   ### Choose from:

   * For US accounts:

     ```shell
     curl -I \https://idpxnyl3m.pingidentity.com/pingid/heartbeat
     ```

   * For EU accounts:

     ```shell
     curl -I https://idpxnyl3m.pingidentity.eu/pingid/heartbeat
     ```

   * For Australian accounts:

     ```shell
     curl -I https://idpxnyl3m.pingidentity.com.au/pingid/heartbeat
     ```

     The actual host name can be found in the `pingid.properties` file.

4. Confirm that you get a 200 response.

5. If the connection fails, make sure that the outbound connection to host and port `443` are open on your system's firewall.