---
title: Configuring a device lock policy
description: Determine whether the authenticating device must have its lock feature enabled for it to be allowed for PingID authentication.
component: pingid
page_id: pingid:pingid_service_management:pid_configure_device_lock_policy
canonical_url: http://docs.pingidentity.com/pingid/pingid_service_management/pid_configure_device_lock_policy.html
revdate: May 9, 2022
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Configuring a device lock policy

Determine whether the authenticating device must have its lock feature enabled for it to be allowed for PingID authentication.

## About this task

|   |                                                                                                                                                                                                                                               |
| - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | For iOS authenticating devices, the device lock requirement can only be implemented on iOS8 devices and up. iOS7 devices with this policy will be denied with the message `Cannot pair. Device doesn't meet policy. Device lock is disabled`. |

## Steps

1. In the PingID admin portal, go to **Setup → PingID → DEVICE & PAIRING**. ![A screen capture of the Device Requirements section and the Select a Condition menu.](_images/fov1564020701514.png)

2. In the **DEVICE REQUIREMENTS** section, click **Add**. From the **Select a Condition** menu, select **Device Lock**. ![A screen capture of the Device Requirements section with a device lock rule configured.](_images/rar1564020947497.png)

3. Click **Save**.