---
title: Configuring email authentication
description: In the PingOne admin portal, go to Setup → PingID → Configuration.
component: pingid
page_id: pingid:pingid_service_management:pid_configuring_email_authentication
canonical_url: http://docs.pingidentity.com/pingid/pingid_service_management/pid_configuring_email_authentication.html
revdate: January 28, 2024
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Configuring email authentication

## About this task

## Steps

1. In the PingOne admin portal, go to **Setup → PingID → Configuration**.

2. Go to the **Alternate Authentication Methods** section.

   ![A screen capture of the Alternate Authentication Methods section.](_images/vkb1564020562147.png)

3. In the **Email** row, select the **Enable** check box.

4. Configure email authentication according to the following table.

   | Check box                 | Description                                                                                                                                                                                                                                                                                                                                                                 |
   | ------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Pre-Populate**          | To pre-populate the user's field with the email address stored in your user directory, in the **Email** row, select the **Pre-Populate** check box. For more information, see [Pre-populating or restricting user registration data](pid_prepopulating_or_restricting_user_registration_data.html).                                                                         |
   | **Restrict**              | To restrict the user to select only the email address stored in your user directory, in the **Email** row, select the **Restrict** check box. For more information, see [Pre-populating or restricting user registration data](pid_prepopulating_or_restricting_user_registration_data.html).                                                                               |
   | **Backup Authentication** | To enable email as a backup authentication method, in the **Email** row, select the **Backup Authentication** check box. For more information, see [Configuring backup authentication methods](pid_configuring_backup_authentication_methods.html).

You can enable email for backup authentication, even if the Enable check box is not selected in the Email row. |

5. Click **Save**.

   |   |                                                                                                                                                                                                          |
   | - | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   |   | If you use email for PingID OTP, for guidance to ensure that your email system will allow delivery of OTP messages, see <https://aws.amazon.com/blogs/messaging-and-targeting/amazon-ses-ip-addresses/>. |