---
title: User status and devices
description: The User Status chart displays user status information for the specified time period. The Users Devices chart can display either the distribution of the paired devices in the organization by authentication method, or the distribution of the versions of the PingID mobile app that users have installed.
component: pingid
page_id: pingid:pingid_service_management:pid_dashboard_user_status_and_devices
canonical_url: http://docs.pingidentity.com/pingid/pingid_service_management/pid_dashboard_user_status_and_devices.html
revdate: March 30, 2022
section_ids:
  user-status: User Status
  user-devices: User Devices
---

# User status and devices

The **User Status** chart displays user status information for the specified time period. The **Users Devices** chart can display either the distribution of the paired devices in the organization by authentication method, or the distribution of the versions of the PingID mobile app that users have installed.

## User Status

![User status chart](_images/drw1593521920718.png)

The user status chart includes four statuses:

* Active

  The user's PingID account is created, and the user has completed registration and paired the account with a device. The user can perform any of the permitted PingID functions.

  * Inactive

    The administrator created the user's PingID account but either the account is not yet activated, or an activation message and code was sent but the activation code has expired.

  * Pending

    The user account was activated, but no device was paired for the user. This is a combination of **Pending Activation** and **Pending Change Device** in [PingID User Detailed Status Report fields](pid_user_detailed_status_report_fields.html).

  * Suspended

    The administrator suspended this user's ability to be authenticated by PingID. This may occur, for example, for security reasons if a user can't find the registered device.

## User Devices

Users' devices chart showing the distribution of the total paired devices in the organization by authentication method:

![Users' devices chart showing the distribution of the total paired devices in the organization by authentication method](_images/gde1606757380907.png)

Users' devices chart showing the distribution of versions of the PingID mobile app that users have installed:

![Users' devices chart showing versions of the PingID mobile app that users have installed](_images/awb1606757579165.png)

|   |                                                                                                                                                                                                                                                     |
| - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | For the different categories, the string displayed combines the name of the operating system with the version of the PingID mobile app installed, for example, *iOS 1.11.0* (operating system iOS with version 1.11.0 of the mobile app installed). |

For more information, see:

* Managing users: [PingID User Life Cycle Management](../pingid_user_life_cycle_management/pid_user_life_cycle_management.html)

* [Device management](pid_device_management.html)

* Reporting user status and device type: [PingID User Detailed Status Report fields](pid_user_detailed_status_report_fields.html)