---
title: Pre-populating or restricting user registration data
description: For SMS, voice, and email authentication, you can pre-populate or restrict registration to corporate information that is already defined in your organization's user directory.
component: pingid
page_id: pingid:pingid_service_management:pid_prepopulating_or_restricting_user_registration_data
canonical_url: http://docs.pingidentity.com/pingid/pingid_service_management/pid_prepopulating_or_restricting_user_registration_data.html
revdate: January 27, 2024
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Pre-populating or restricting user registration data

For SMS, voice, and email authentication, you can pre-populate or restrict registration to corporate information that is already defined in your organization's user directory.

## About this task

These configurations are applied during initial registration and during the registration of additional devices if you have enabled multiple-device capability.

* Pre-Populate

  When registering for PingID, the email, SMS, or voice field is pre-populated with the information defined in your user directory. The user can edit the information or replace it with a different address or phone number.

* Restrict

  When registering for PingID, the email, SMS, or voice field is pre-populated with the information defined in your user directory. The information is read-only and cannot be edited by the end user. If information in the user directory is missing or invalid for a specific device type, the user is not presented with the option to register with that device.

|   |                                                                                                                                                                                 |
| - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | Applying the **Restrict** option to an authentication method removes that method when pairing with PingID SSH, VPN, and Windows login integrations, as well as for local users. |

Information must be saved to your user directory in Google Library format, which specifies that all phone numbers must include "+" and the international country code. No manipulation or validation is performed when information is extracted from the user directory. For example, if a phone number is not stored in an international format, a prefix is not added, which might cause an error when trying to continue the registration flow. For information about configuring attributes in your user directory, see [Configuring the phone number attribute in PingOne](pid_configuring_phone_number_attribute_in_p1.html) and [Configuring LDAP attributes in PingFederate](pid_configuring_ldap_attributes_in_pf.html).

|   |                                                                                                                                                                                                                                                                    |
| - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
|   | When PingID is integrated with PingFederate as the identity provider (IdP), confirm that the attribute names under **Setup → Dock → Configuration → Attribute Mapping** that are passed to PingFederate exist and match the required SAML message attribute names. |

## Steps

1. Sign on to the PingID admin portal and go to **Setup → PingID → Configuration**.

2. In the **Authentication** section, go to the **Alternate Authentication Methods** section.

   ![A screen capture of the Alternate Authentication Methods section.](_images/vkb1564020562147.png)

3. In the **Enable** column, ensure that the relevant authentication methods are selected. Configure the authentication methods as described in the following table.

   | Choice       | Description                                                                                                                                                                               |
   | ------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | Pre-Populate | To pre-populate the user entry field with the SMS or voice numbers stored in your user directory when registering for PingID, in the relevant row, select the **Pre-Populate** check box. |
   | Restrict     | To restrict the user to select only the SMS or voice phone numbers stored in your user directory when registering for PingID, in the relevant row, select the **Restrict** check box.     |

4. Click **Save**.