---
title: Resetting your Admin portal password
description: If you forget your password to the PingOne Admin portal, reset it from the sign-on page.
component: pingid
page_id: pingid:pingid_service_management:pid_resetting_your_admin_portal_password
canonical_url: http://docs.pingidentity.com/pingid/pingid_service_management/pid_resetting_your_admin_portal_password.html
revdate: January 28, 2024
section_ids:
  about-this-task: About this task
  steps: Steps
  result: Result:
  result-2: Result:
---

# Resetting your Admin portal password

If you forget your password to the PingOne Admin portal, reset it from the sign-on page.

## About this task

|   |                                                                                                |
| - | ---------------------------------------------------------------------------------------------- |
|   | If you enter the wrong credentials three times, your account is locked for a 15 minute period. |

## Steps

1. On the Admin portal sign-on page, click **Change My Password**.

   ### Result:

   The **Recover Password** window displays.

2. Enter your email address and click **Submit**.

   ### Result:

   You will receive an email link with instructions to reset your password.