---
title: Desktop app 1.3.53 (December 2016)
description: "The PingID desktop app installer for Windows now provides installation instructions in the following languages: English, French, German, Italian, Japanese, Dutch, Portuguese (Portugal), Russian and Spanish."
component: pingid
page_id: pingid:release_notes:pid_desktop_app_dec_2016
canonical_url: http://docs.pingidentity.com/pingid/release_notes/pid_desktop_app_dec_2016.html
revdate: January 28, 2024
section_ids:
  enhancements: Enhancements
  resolved-issues: Resolved issues
  known-issues-and-limitations: Known issues and limitations
---

# Desktop app 1.3.53 (December 2016)

## Enhancements

* Installer languages for Windows

  The PingID desktop app installer for Windows now provides installation instructions in the following languages: English, French, German, Italian, Japanese, Dutch, Portuguese (Portugal), Russian and Spanish.

* Desktop app update capabilities

  Admins can now have the flexibility to choose whether to push newer versions of the desktop app to their users using company distribution mechanism, or to grant users with the freedom to decide if and when to update the app version.

End users, whose installation of the PingID desktop app permits them control of automatic updates, now have an easier on demand menu toggle selection, which permits them to change the configuration to activate or deactivate automatic updates.

* Enhanced support

  A support ID reference number is added to sent logs and is displayed on the settings page of the app, for reference in further communication with the support team.

## Resolved issues

| Ticket ID | Description                                                                                                                                                                                                                                                                                                         |
| --------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| PID-2414  | A zip file is created when activating the **Send Logs** option. On completion of the transmission, the process should delete the local copy of the zip file. The deletion did not occur, and on creation of a new zip file, users received the error message `ZIP log file did not delete`. This has been resolved. |
| PID-2416  | When a user selected the **Remove Organization** option and then **Cancel**, the **Remove Organization** icon changed to red until the user performed another action before changing back to gray. This has been resolved.                                                                                          |

## Known issues and limitations

* The desktop app does not launch on Mac after custom fonts were installed

  Some users who added custom fonts on their Mac were unable to launch the desktop app. Resolve the problem:

  1. Open the **Font Book** application.

  2. Select **Menu → File → Restore Standard Fonts**

  3. Run the desktop app, which should now launch successfully.

  4. Close the desktop app.

  5. Reinstall the custom fonts.

  6. Run the desktop app again. If it does not succeed, rerun steps 1-3 above.