---
title: Desktop app 1.2.42 (July 2016)
description: "The PingID desktop app is now supporting the following languages: English, French (EU), French (Canadian), German, Japanese, Chinese, Dutch, Italian, Korean, Portuguese, Russian, Spanish and Thai."
component: pingid
page_id: pingid:release_notes:pid_desktop_app_july_2016
canonical_url: http://docs.pingidentity.com/pingid/release_notes/pid_desktop_app_july_2016.html
revdate: January 30, 2024
section_ids:
  enhancements: Enhancements
  resolved-issues: Resolved issues
  known-issues-and-limitations: Known issues and limitations
---

# Desktop app 1.2.42 (July 2016)

## Enhancements

* Supported languages

  The PingID desktop app is now supporting the following languages: English, French (EU), French (Canadian), German, Japanese, Chinese, Dutch, Italian, Korean, Portuguese, Russian, Spanish and Thai.

* Desktop app update capabilities

  The PingID desktop app provides the option to check for new available versions, automatic end user notifications of available updates, and a semiautomatic update function.

## Resolved issues

| Ticket ID | Description                                                                                                                                                                           |
| --------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| PID-1671  | The uninstall process on the Windows platform has been fixed to remove all of the files from the PingID desktop app installation.                                                     |
| PID-1788  | The PingID desktop app on Mac had styling issues and locked movement. This is resolved with an improved design.                                                                       |
| PID-1953  | The uninstall process on the Apple Mac platform has been fixed to remove all of the files from the PingID desktop app installation.                                                   |
| PID-2179  | The PingID desktop app was not starting up, as a result of a ghost process after a process crash.                                                                                     |
| PID-2262  | The memory consumption of the PingID desktop app running in the background over several hours was growing. This has been resolved by tuning the JVM threshold to reduce memory usage. |

## Known issues and limitations

* PingID desktop app on VMs running OS X

  * On VMs running OS X as a guest operating system, the PingID desktop application cannot run, and should not be used in these VM environments.

* Antivirus may block PingID desktop app installation without alerting

  * On a Windows 10 PC, running Avast antivirus, there was no response when launching the PingID desktop app installer, and no alert.

  * Temporarily disabling the antivrus permitted normal installation of the PingID desktop app.

  * The antivirus was investigated: Its status indicated "Everything up to date". Deeper inspection revealed that although the engine and database were up to date, there was a newer release of the program available.

  * After updating the program, on launching the PingID installer, the antivirus alerted that it was running a 15 second check for malware. Following its check, the PingID desktop app installation proceeded normally.