---
title: October 13, 2021
description: STAGING-13693
component: pingid
page_id: pingid:release_notes:pid_release_note_oct_13_2021
canonical_url: http://docs.pingidentity.com/pingid/release_notes/pid_release_note_oct_13_2021.html
revdate: January 29, 2024
section_ids:
  resolved-issues: Resolved issues
---

# October 13, 2021

## Resolved issues

| Ticket ID     | Description                                                                                                                                                                                                                                          |
| ------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| STAGING-13693 | When using the `offlinepairing` API method to pair a user via a voice number that has an extension, there were cases where a 400 server error or 500 server error was returned. This issue has been resolved.                                        |
| STAGING-13694 | When **Maximum Allowed Devices** was set to 1, API requests to add a second device for the user returned error 20549 ("user already exists"), rather than the correct message, 20562 ("user.exceeded.num.of.devices"). This issue has been resolved. |