Table of Contents

PingOne requirements

Supported environments

PingOne Dock

NoteJavascript must be enabled in the browser.

For all specified browser versions, the dock is supported on both desktop and mobile displays.

BrowserBrowser Version
Mozilla Firefox®Version 50
Google ChromeVersion 54
Safari®
(Not for browser extension.)
Version 10
Microsoft® Internet Explorer®Supports 32/64 bit:
  • Version 9 (with Protected Mode disabled).
  • Version 10 (with Enhanced Protected Mode disabled).
  • Version 11 (with Enhanced Protected Mode disabled).
NoteIf you experience issues with the browser extension in Internet Explorer, check that the following options for Internet Explorer are enabled:
  • Tools > Internet Options > Advanced > Enable third-party browser extensions.
  • Computer Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Advanced Page > Allow third-party browser extensions.
  • User Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Advanced Page > Allow third-party browser extensions.
Microsoft EdgeMinimum EdgeHTML version: 15.15063.

Browser Extension

NoteBasic SSO and the PingOne browser extension are no longer offered for new PingOne accounts. Accounts that are currently utilizing Basic SSO or the browser extension can continue using these facilities without interruption. For accounts not currently using Basic SSO or the browser extension, availability of these facilities is no longer displayed.

Javascript must be enabled in the browser.

BrowserBrowser VersionOperating System
Mozilla Firefox®Version 50
  • Windows 7, Windows 8, Windows 8.1, Windows 10 current version
  • Apple® OS X®, current version
Google ChromeVersion 54
  • Windows 7, Windows 8, Windows 8.1, Windows 10 current version
  • Apple® OS X®, current version
Microsoft® Internet Explorer®Supports 32/64 bit:
  • Version 9 (with Protected Mode disabled).
  • Version 10 (with Enhanced Protected Mode disabled).
  • Version 11 (with Enhanced Protected Mode disabled).
  • Windows 7, Windows 8, Windows 8.1, Windows 10 current version
  • Apple® OS X®, current version
Microsoft EdgeMinimum EdgeHTML version: 15.15063.Windows 10 current version

Admin Portal

NoteJavascript must be enabled in the browser.
BrowserBrowser Version
Mozilla Firefox®Version 52.
Google ChromeVersion 57.
Safari®Version 10.
Microsoft® Internet Explorer®Supports 32/64 bit:
  • Version 10 (with Enhanced Protected Mode disabled).
  • Version 11 (with Enhanced Protected Mode disabled).
Microsoft EdgeVersion 40.15063 (EdgeHTML version 15.15063).

Tags Capability > Single Sign On; Product > PingOne