Access requirements

The following URLs and ports must be accessible:

URL/Port Purpose

Port 443

The default port for secure HTTP.

https://admin.pingone.com

Connect to your organization's PingOne for Enterprise account for administration and management purposes.

https://desktop.pingone.com

https://desktop.pingone.eu

https://desktop.pingone.com.au

Connect to the PingOne for Enterprise dock page for user SSO to applications. The page is a path following this URL and is unique to your organization.

https://authenticator.pingone.com

https://authenticator.pingone.eu

https://authenticator.pingone.com.au

The PingOne for Enterprise authenticator service.

https://sso.connect.pingidentity.com

The single sign-on (SSO) engine for PingOne for Enterprise. This URL is not regionalized.

https://login.pingone.com

https://login.pingone.eu

https://login.pingone.com.au

The sign-on engine for PingOne for Enterprise Directory and AD Connect.

Supported Browsers

Javascript must be enabled for all browsers.

PingOne dock is supported on both desktop and mobile displays, for all specified browser versions.

Browser Version

Google Chrome

Three most recent major versions

Mozilla Firefox

Three most recent major versions

Apple Safari for MacOS

Two most recent major versions

Note:

The PingOne for Enterprise browser extension is not supported on Safari.

Microsoft Edge

Two most recent major versions

Microsoft Internet Explorer

PingOne for Enterprise support for Internet Explorer 11 ended on September 30, 2022.