To access your account or app using a web browser, you can authenticate using the following authentication methods:

  • PingID mobile app: Authenticate using the PingID app on your Android or iOS mobile device with swipe, biometrics authentication, Apple Watch, or a one-time passcode (OTP). PingID mobile app can also be used to authenticate manuallywhen offline.
  • Desktop app: If you pair desktop app through the web, you can use it to generate a one-time passcode (OTP) to authenticate securely to access your account or app.
  • Authenticator app: Generate a one-time passcode using an authenticator app, such as Google Authenticator.
  • Windows Hello: If your Windows Hello device supports FIDO2 biometrics, use it to access your account and/or apps via a web browser, using PingID authentication.
  • Apple Mac Touch ID: If your Mac machine supports FIDO2 platform biometrics, use it to access your account or apps through a web browser using PingID authentication.
  • iOS or iPadOS biometrics: If your iOS device supports FIDO2 biometrics, use Face ID or Touch ID to access your account and/or apps via a web browser, using PingID authentication.
  • Android biometrics: If your Android device supports FIDO2 biometrics, you can use it to access your account and/or apps via a web browser, using PingID authentication.
  • Security key: Connect your security key to your machine and then tap to authenticate. You can also use your security key toauthenticate manually when offline.
  • Authenticator app: Generate a one-time passcode using an authenticator app, such as Google Authenticator.
  • YubiKey: Connect your YubiKey to your machine and then tap to generate a one-time passcode.
  • SMS or voice: You receive a one-time passcode (OTP) by SMS or by voice call.
  • Email: You receive an OTP by email.
  • Hardware token: You are asked for an OTP, which you copy from your hardware token.

To benefit from secure, multi-factor authentication using PingID, first you must pair or connect your device with your account.