---
title: Prerequisites
description: Before beginning installation, verify that:
component: enterprise-connect
version: latest
page_id: enterprise-connect:workstation-mac-guide-3.0.3:prereqs
canonical_url: https://docs.pingidentity.com/enterprise-connect/latest/workstation-mac-guide-3.0.3/prereqs.html
section_ids:
  supported_environments: Supported environments
---

# Prerequisites

Before beginning installation, verify that:

* You decide if the Macs will be domain-joined or standalone. Enterprise Connect Mac Workstation Authentication supports both.

* You establish connectivity between the Ping Identity environment and the end user's Mac workstations.

  |   |                                                                                                                                                                                     |
  | - | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  |   | Communication with the Ping Identity environment is crucial for Enterprise Connect Mac Workstation Authentication to function properly. Adjust your network settings appropriately. |

* To support the MFA methods in Enterprise Connect Mac Workstation Authentication, end users must download the PingID mobile app to their smartphone via the [Apple store](https://apps.apple.com/app/forgerock-authenticator/id1038442926) or [Google Play store](https://play.google.com/store/apps/details?id=com.forgerock.authenticator).

* For push or OATH TOTP MFA methods to work, you must pre-configure the journey.

  * End users must also be pre-registered in the respective journey.

  * For an example of a push journey, learn more in [Example of a push journey](../workstation-windows-guide-3.7.2.7293/creating-authentication-journey.html#example_push_journey).

  * For an example of an OATH OTP journey, learn more in [Example of OATH OTP journey](../workstation-windows-guide-3.7.2.7293/creating-authentication-journey.html#example_otp_journey).

* You have administrative permissions in the Ping Identity environment.

* Download and install the binaries from [Backstage](https://backstage.forgerock.com/downloads/browse/ig/all/productId:enterprise-connect) (you must be logged in).

* The [Mac configuration XML](installing-mac-client.html#configure_xml_file) file is ready to be deployed.

## Supported environments

Enterprise Connect Mac Workstation Authentication can only be installed on the following operating systems:

* macOS Sonoma

* macOS Ventura

* macOS Monterey

|   |                                                                                                             |
| - | ----------------------------------------------------------------------------------------------------------- |
|   | Enterprise Connect Mac Workstation Authentication supports both Intel x86-64 and Mac M1/M2/M3 architecture. |