---
title: Prerequisites
description: Before beginning installation, verify that:
component: enterprise-connect
version: latest
page_id: enterprise-connect:workstation-windows-guide-3.7.2.7293:prereqs
canonical_url: https://docs.pingidentity.com/enterprise-connect/latest/workstation-windows-guide-3.7.2.7293/prereqs.html
section_ids:
  windows_workstation_supported_environments: Supported environments
---

# Prerequisites

Before beginning installation, verify that:

* Workstations support **TPM version 2.0**.

* You decide if the Windows workstation will be domain-joined or standalone. Enterprise Connect Windows Workstation Authentication supports both.

  |   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
  | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
  |   | Ensure all usernames (profiles/accounts) match from *Windows (or the authoritative source) > Ping* and vice versa.Set up a connector from Ping Identity to the datastore (for example, AD) and sync the data.Credentials entered are always verified against the local Windows machine (or AD if configured). You can [configure](configuring-windows-msiupdater.html#msiupdater_forgerock_tab) the credentials (via the Use credentials setting) to be validated against Ping Identity as well. |

* End users install the PingID mobile app.

* Establish connectivity between the Ping Identity environment and the end user's Windows workstations.

  |   |                                                                                                                                                                                         |
  | - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  |   | Communication with the Ping Identity environment is crucial for Enterprise Connect Windows Workstation Authentication to function properly. Adjust your network settings appropriately. |

* Pre-configure journeys and services, as described in [Create authentication journey(s)](creating-authentication-journey.html).

  * End users must pre-register in the appropriate journey, if the push MFA method is an option the organization desires.

    |   |                                                                                                                                       |
    | - | ------------------------------------------------------------------------------------------------------------------------------------- |
    |   | It is crucial for users to pre-register for push notifications, otherwise, this authentication method will not work on Windows login. |

  * For HOTP journeys using out-of-band (OOB) channels, such as SMS, email, or voice call, the user profile in Ping Identity **must** have their phone number and email populated accordingly.

## Supported environments

Enterprise Connect Windows Workstation Authentication can only be installed on the following operating systems:

* Windows 10

* Windows 11

* Windows Server 2016

* Windows Server 2019

* Windows Server 2022

|   |                                                        |
| - | ------------------------------------------------------ |
|   | Windows 8.1 and Windows Server 2012 are not supported. |