---
title: Enabling logging
description: To help with troubleshooting or monitoring, you can turn on activity logging for the authenticator.
component: atlassian
page_id: atlassian:atlassian_integration_kit:pf_atlassian_ik_enabling_logging
canonical_url: https://docs.pingidentity.com/integrations/atlassian/atlassian_integration_kit/pf_atlassian_ik_enabling_logging.html
revdate: July 2, 2024
section_ids:
  steps: Steps
  choose-from: Choose from:
---

# Enabling logging

To help with troubleshooting or monitoring, you can turn on activity logging for the authenticator.

## Steps

1. Open the log4j properties file by doing one of the following:

   ### Choose from:

   * For Jira: `<jira-installation>/Jira/atlassian-jira/WEB-INF/classes/log4j.properties`

   * For Confluence: `<confluence-installation>/Confluence/confluence/WEB-INF/classes/log4j.properties`

2. Add the following lines:

   ```
   log4j.appender.PingFederateLog=org.apache.log4j.RollingFileAppender
   log4j.appender.PingFederateLog.File=pingfederate.log
   log4j.appender.PingFederateLog.MaxFileSize=20480KB
   log4j.appender.PingFederateLog.MaxBackupIndex=5
   log4j.appender.PingFederateLog.layout=com.atlassian.logging.log4j.NewLineIndentingFilteringPatternLayout
   log4j.appender.PingFederateLog.layout.ConversionPattern=%m%n
   log4j.logger.com.pingidentity.adapters.atlassian = INFO, console, {pingfed} Log
   log4j.additivity.com.pingidentity.adapters.atlassian=false
   ```

3. **Optional:** Replace `INFO` with `DEBUG` to turn on debug logging.

4. Save the file.