---
title: Known issues and limitations
description: The following are known issues and limitations of the Coupa Connector integration:
component: coupa
page_id: coupa:release_notes:pf_coupa_connector_known_issues_and_limitations
canonical_url: https://docs.pingidentity.com/integrations/coupa/release_notes/pf_coupa_connector_known_issues_and_limitations.html
revdate: June 14, 2024
---

# Known issues and limitations

The following are known issues and limitations of the Coupa Connector integration:

* Because of a limitation in PingFederate 8.1 and earlier versions, when configuring two service provider (SP) connections with the same provisioner, the second connection built might be pre-populated with the channel from the first connection. To avoid conflicts, delete this pre-populated channel and create a unique channel for each connection.

* Single logout (SLO) is not supported.

* Group (department) provisioning is not supported.

* User attributes cannot be cleared when set.

* Failed requests to update a user might remove the user from their roles, approval groups, content groups or departments until the update request is successfully retried.

* Managers must exist in Coupa before they can be added as the manager of another user. Not doing so results in a failure.

* Values set for the `phone-mobile` or `phone-work` attributes must adhere to how the service provider validates phone numbers. Not doing so results in a failure.

* Currency values are expected as a number with two decimals, for example `1000.00`. Not providing the value in the correct format might result in the value being stored as something different than what you sent, for example, `1,000.00` is stored as `1.00`.