---
title: Synchronizing existing Coupa users
description: If your Coupa account already has users you want to provision with the Coupa Connector, this is possible by completing the following steps.
component: coupa
page_id: coupa:setup:pf_coupa_connector_synchronize_existing_coupa_users
canonical_url: https://docs.pingidentity.com/integrations/coupa/setup/pf_coupa_connector_synchronize_existing_coupa_users.html
revdate: June 14, 2024
---

# Synchronizing existing Coupa users

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|   | If your Coupa account already has users you want to provision with the Coupa Connector, this is possible by completing the following steps. |

Ensure that the value mapped to the `email` attribute, when configuring the connector matches the existing Coupa users email address exactly as it appears in Coupa.

For example, on the **Attribute Mapping** tab, the user's **email** attribute on Coupa is mapped to the user's `mail` attribute in your LDAP. This synchronizes a user that already exists on Coupa with an `email` address in Coupa of john.smith\@mydomain.com. In this case, the user's **mail** attribute in LDAP would also have to be john.smith\@mydomain.com.

When the Coupa connector provisions for the first time, this address is used to synchronize the user in your LDAP datastore with the user in Coupa.