---
title: Known issues and limitations
description: The following are known issues or limitations for the Office 365 Provisioner.
component: office365
page_id: office365:office_365_provisioner:pf_office365_connector_known_issues_and_limitations
canonical_url: https://docs.pingidentity.com/integrations/office365/office_365_provisioner/pf_office365_connector_known_issues_and_limitations.html
revdate: July 3, 2024
---

# Known issues and limitations

The following are known issues or limitations for the Office 365 Provisioner.

* User attributes cannot be cleared once set, they can only be updated.

* Due to a limitation with PingFederate 8.1 and earlier versions, when configuring two SP connections with the same provisioner, the second connection built may be pre-populated with the channel from the first connection. To avoid conflicts, delete this pre-populated channel and create a unique channel for each connection.

* Cookies must be enabled in the selected browser for SLO to work.

* Updating the mobile attribute requires that the service principal representing the provisioner (the place the user gets the client key and secret) be assigned a role with Company Administrator privileges (using Powershell). See O365 Connector: Mobile attribute updates for more information.

* Updating the Password attribute is not supported.

* User updates containing a manager that has not yet been provisioned / updated by the new version will fail, as the manager will not have the new extended attribute holding their distinguished name from AD

* If the DoBase64Conversion field is switched to "false", expect conflicts / failures on federated domains containing pre-existing users provisioned by dirsync / V1.0

* Only outbound provisioning is supported.

* Syncing with existing groups is not supported.

* SAML SLO is not supported. (WS-Fed SLO is supported and set as default).

* After deleting a user, Azure AD prevents the same user from being created again due to a conflicting `immutableId` value. This issue only occurs when **Remove Action** is set to **Delete**.