---
title: Known issues and limitations
description: Known Issues, Problems, and Limitations
component: salesforce
page_id: salesforce:salesforce_login_integration_kit:pf_salesforce_cic_known_issues_and_limitations
canonical_url: https://docs.pingidentity.com/integrations/salesforce/salesforce_login_integration_kit/pf_salesforce_cic_known_issues_and_limitations.html
llms_txt: https://docs.pingidentity.com/integrations/salesforce/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
revdate: June 25, 2024
---

# Known issues and limitations

**Known Issues, Problems, and Limitations**

* A customer portal user cannot look up a role name. All other attributes for a customer portal user can be looked up.

* Profile name cannot be looked up for customer and partner portal users.

* Adapter-to-adapter mapping with this adapter is supported only with PingFederate versions 6.2 and later.

**Exclusions**

* Due to a limitation with PingFederate 8.1 and earlier versions, when configuring two SP connections with the same provisioner, the second connection built may be pre-populated with the channel from the first connection. To avoid conflicts, delete this pre-populated channel and create a unique channel for each connection.

* The adapter was not tested on 64-bit systems.

* For clustered testing, a software load balancer was used for testing, instead of a hardware load balancer.