---
title: Changelog
description: The following is the change history for the ServiceNow Provisioner.
component: servicenow
page_id: servicenow:release_notes:pf_servicenow_connector_changelog
canonical_url: https://docs.pingidentity.com/integrations/servicenow/release_notes/pf_servicenow_connector_changelog.html
revdate: June 25, 2024
section_ids:
  servicenow-provisioner-2-3-november-2023: ServiceNow Provisioner 2.3 – November 2023
  servicenow-provisioner-2-3-april-2023: ServiceNow Provisioner 2.3 – April 2023
  servicenow-provisioner-2-3-august-2022: ServiceNow Provisioner 2.3 – August 2022
  servicenow-provisioner-2-3-may-2021: ServiceNow Provisioner 2.3 – May 2021
  servicenow-provisioner-2-2-november-2020: ServiceNow Provisioner 2.2 – November 2020
  servicenow-provisioner-2-2-june-2020: ServiceNow Provisioner 2.2 – June 2020
  servicenow-provisioner-2-1-november-2019: ServiceNow Provisioner 2.1 – November 2019
  servicenow-provisioner-2-0-may-2018: ServiceNow Provisioner 2.0 – May 2018
  servicenow-provisioner-1-0-1-june-2015: ServiceNow Provisioner 1.0.1 – June 2015
  servicenow-provisioner-1-0-january-2015: ServiceNow Provisioner 1.0 – January 2015
---

# Changelog

The following is the change history for the ServiceNow Provisioner.

## ServiceNow Provisioner 2.3 – November 2023

* Certified with the Utah and Vancouver versions of ServiceNow.

## ServiceNow Provisioner 2.3 – April 2023

* Certified with the Tokyo version of ServiceNow.

## ServiceNow Provisioner 2.3 – August 2022

* Certified with the Rome and San Diego versions of ServiceNow.

## ServiceNow Provisioner 2.3 – May 2021

* Certified with the Quebec version of ServiceNow.

* Added support for mapping users to locations in ServiceNow.

## ServiceNow Provisioner 2.2 – November 2020

* Certified with the Paris version of ServiceNow.

* No software changes.

## ServiceNow Provisioner 2.2 – June 2020

* Added the **ServiceNow URL** field and removed the **ServiceNow Instance Name** field.

* Fixed an issue that caused an error when assigning a role when the provisioning user account did not also have that role.

* Added support for the Orlando version of ServiceNow.

## ServiceNow Provisioner 2.1 – November 2019

* Added support for the London, Madrid, and New York versions of ServiceNow.

* Added support for mapping users to departments in ServiceNow.

* Improved user ID validation when updating and deleting users.

* Removed support for the Jakarta and Instanbul versions of ServiceNow.

## ServiceNow Provisioner 2.0 – May 2018

* Added support for Istanbul, Jakarta, and Kingston.

* Added configuration options for CRUD capabilities.

* Added configuration options for provisioning disabled users.

## ServiceNow Provisioner 1.0.1 – June 2015

* Fixed compatibility issues.

## ServiceNow Provisioner 1.0 – January 2015

* Initial release.

* Added support for browser-based SP and IdP-initiated SSO.

* Added support for outbound user provisioning.