---
title: Upgrading an existing deployment
description: If you are upgrading from a previous version of the ServiceNow Provisioner, note your existing service provider (SP) connection configuration and create a new connection.
component: servicenow
page_id: servicenow:setup:pf_servicenow_connector_upgrading_an_existing_deployment
canonical_url: https://docs.pingidentity.com/integrations/servicenow/setup/pf_servicenow_connector_upgrading_an_existing_deployment.html
revdate: July 8, 2024
section_ids:
  steps: Steps
---

# Upgrading an existing deployment

If you are upgrading from a previous version of the ServiceNow Provisioner, note your existing service provider (SP) connection configuration and create a new connection.

## Steps

1. Back up your current PingFederate configuration as shown in [Configuration archive](https://docs.pingidentity.com/pingfederate/latest/administrators_reference_guide/help_configurationarchivetasklet_selectimportexportstate.html) in the PingFederate documentation.

2. In the PingFederate administrative console, open your existing SP connection.

   1. For PingFederate 10.1 or later: go to **Applications > Integration > SP Connections** and select your connection.

   2. For PingFederate 10.0 or earlier: go to **Identity Provider > SP Connections** and select your connection.

3. Note the attribute mappings for your existing SP connection. For help, see [Mapping attributes](https://docs.pingidentity.com/pingfederate/latest/administrators_reference_guide/help_saaschanneltasklet_saasattrmappingmgmtstate.html) in the PingFederate documentation.

4. Delete your existing SP connection.

   1. For PingFederate 10.1 or later:

      1. Go to **Applications > Integration > SP Connections**.

      2. For your existing connection, click **Select action**, and then click **Delete**. Click **Confirm.**

   2. For PingFederate 10.0 or earlier:

      1. Go to **Identity Provider > SP Connections > Manage All**.

      2. For your existing connection, click **Select action**, and then click **Delete**. Click **Save.**

5. Complete the steps in [Deploying the integration files](pf_servicenow_connector_deploying_the_integration_files.html).

6. Complete the steps in [Creating a provisioning connection](pf_servicenow_connector_creating_a_provisioning_connection.html).

   * From **Outbound Provisioning > Manage Channels > Channel**, on the **Attribute Mapping** tab, configure the attribute mappings based on your notes.