---
title: Customizing user messages
description: The Symantec VIP integration kit allows you to customize or translate the messages shown to the user on the authentication prompt.
component: symantec-vip
page_id: symantec-vip:setup:pf_symantec_vip_ik_customizing_user_messages
canonical_url: https://docs.pingidentity.com/integrations/symantec-vip/setup/pf_symantec_vip_ik_customizing_user_messages.html
revdate: June 24, 2025
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Customizing user messages

The Symantec VIP integration kit allows you to customize or translate the messages shown to the user on the authentication prompt.

## About this task

Learn more about localization in PingFederate in [Localizing messages for end users](https://docs.pingidentity.com/pingfederate/latest/administrators_reference_guide/pf_local_message_end_users.html).

## Steps

1. In the `<pf_install>/pingfederate/server/default/conf/language-packs` directory, open the `vip-messages.properties` file for editing.

2. Translate or modify the messages.

3. Save the file with a suffix to indicate the language, such as `vip-messages.properties_fr` for French.

4. Restart PingFederate.

5. If you operate PingFederate in a cluster, repeat steps 1 - 3 for each instance of PingFederate.