---
title: Configuring SAML SSO in Zendesk
description: The following section describes the steps for configuring SP and IdP-initiated SSO to Zendesk.
component: zendesk
page_id: zendesk:setup:pf_zendesk_connector_configuring_saml_sso_in_zendesk
canonical_url: https://docs.pingidentity.com/integrations/zendesk/setup/pf_zendesk_connector_configuring_saml_sso_in_zendesk.html
revdate: June 17, 2024
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Configuring SAML SSO in Zendesk

The following section describes the steps for configuring SP and IdP-initiated SSO to Zendesk.

## About this task

|   |                                                                                                                                                                                                                                                                                                                    |
| - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
|   | This section requires two pieces of information that can be found within PingFederate. The first is the SAML 2.0 Entity ID, which can be found under on the **Server Settings** page and the second is the exported certificate used to sign the SAML assertion (configured in step 19 of Configure a Connection). |

## Steps

1. Navigate to `https://SUBDOMAIN.zendesk.com/agent/admin/` and sign in with your Admin credentials.

2. Navigate to **Security** under the **Settings** section to view single sign-on (SSO) configuration options.

3. If configuring SSO for **Admins & Agents**, select the **Admins & Agents** tab to view the Single sign-on (SSO) options.

4. If configuring SSO for **End-users**, select the **End-users** tab to view the Single sign-on (SSO) options.

5. Select **Single sign-on (SSO)** and select **SAML** to configure the options.

   1. Enter the PingFederate SAML endpoint into the **SAML SSO URL** field. `https://<pf_host>:<pf_port>/idp/SSO.saml2`

   2. Copy and paste the SHA1 fingerprint of the signing certificate into the Certificate fingerprint field.

      ![juc1563995864543](_images/juc1563995864543.jpg)

6. Click **Save** to complete Zendesk SSO Setup.