--- title: Strategy when AM unavailable description: When Autonomous mode is false, this property defines the strategy to use when AM becomes unavailable at runtime (for example, due to network errors). component: java-agents version: 2024.11 page_id: java-agents:properties-reference:org.forgerock.agents.strategy.when.am.unavailable canonical_url: https://docs.pingidentity.com/java-agents/2026/properties-reference/org.forgerock.agents.strategy.when.am.unavailable.html llms_txt: https://docs.pingidentity.com/java-agents/llms.txt docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md superseded_by: https://docs.pingidentity.com/java-agents/2026/properties-reference/org.forgerock.agents.strategy.when.am.unavailable.html --- # Strategy when AM unavailable When [Autonomous mode](org.forgerock.agents.fallback.mode.enabled.html) is `false`, this property defines the strategy to use when AM becomes unavailable at runtime (for example, due to network errors). Default: `EVAL_NER_USE_CACHE_UNTIL_EXPIRED_ELSE_503` | | | | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Property name | `org.forgerock.agents.strategy.when.am.unavailable` | | Aliases | `org.forgerock.agents.strategy.when.am.unavailable`   Introduced in Java Agent 5.9.0 | | Function | Agent | | Supported settings | * IMMEDIATE_403 When AM is unavailable, immediately return HTTP 403 for every request * IMMEDIATE_503 When AM is unavailable, immediately return HTTP 503 for every request * EVAL_NER_ELSE_403 When AM is unavailable, match incoming requests against not-enforced rules. Grant access to matched resources. Return HTTP 403 for all other requests. * EVAL_NER_ELSE_503 When AM is unavailable, match incoming requests against not-enforced rules. Grant access to matched resources. Return HTTP 503 for all other requests. * EVAL_NER_USE_CACHE_UNTIL_EXPIRED_ELSE_403 When AM is unavailable, match incoming requests against not-enforced rules. Resolve unmatched requests against the cache. Return HTTP 403 for requests that don't match the cache result. Cached entries expire naturally. After the interval defined in "Policy Cache TTL" (org.forgerock.agents.policy.cache.ttl.minutes), this becomes exactly like EVAL_NER_ELSE_403. * EVAL_NER_USE_CACHE_UNTIL_EXPIRED_ELSE_503 When AM is unavailable, match incoming requests against not-enforced rules. Resolve unmatched requests against the cache. Return HTTP 503 for requests that don't match the cache result. Cached entries expire naturally. After the interval defined in "Policy Cache TTL" (org.forgerock.agents.policy.cache.ttl.minutes), this becomes exactly like EVAL_NER_ELSE_503. * EVAL_NER_CACHE_INDEFINITELY_ELSE_403 As soon as AM becomes unavailable, freeze values in the agent caches and preserve them indefinitely. Match incoming requests against not-enforced rules. Resolve unmatched requests against the frozen cache. Return HTTP 403 for requests that don't match the cache result. * EVAL_NER_CACHE_INDEFINITELY_ELSE_503 As soon as AM becomes unavailable, freeze values in the agent caches and preserve them indefinitely. Match incoming requests against not-enforced rules. Resolve unmatched requests against the frozen cache. Return HTTP 503 for requests that don't match the cache result. | | Default | `EVAL_NER_USE_CACHE_UNTIL_EXPIRED_ELSE_503` | | Bootstrap property | Yes | | Required property | No | | Restart required | No | | Local configuration file | `AgentBootstrap.properties` |