PingAccess

Upgrading a PingAccess standalone version using the incremental update package

Upgrade a standalone PingAccess deployment to a newer version using the incremental update package.

Use the PingAccess incremental update bundle to upgrade from your current environment version (the source version) to a more recent maintenance release for that version of PingAccess (the target version). For example, use the bundle to upgrade PingAccess 6.3 to the most recent maintenance release for 6.3.

Before you begin

  • Make a backup copy of the PingAccess home directory. If the upgrade fails, restore your environment from this backup.

  • Review the release notes for every version between the source and target version.

  • Verify the following:

    • Basic authentication is configured and enabled for the admin API of the source PingAccess instance.

      You might need to enable basic authentication if you have limited access permissions to OAuth because of your configured role. Learn more in Configuring API authentication.

    • The PingAccess host is running.

  • Make sure that you have:

    • The PingAccess incremental update .zip file for the target version.

    • Administrator credentials for the running PingAccess instance.

Steps

  1. Stop PingAccess.

  2. Open the readme file included in the extracted .zip bundle.

  3. Make the file changes specified in the readme file.

  4. Restart PingAccess.

Next steps

Review Performing post-upgrade tasks.