---
title: IIS agent system requirements
description: The PingAccess agent for IIS is supported on the following platforms:
component: pingaccess
version: 9.0
page_id: pingaccess:agents_and_integrations:pa_iis_agent_system_reqs
canonical_url: https://docs.pingidentity.com/pingaccess/9.0/agents_and_integrations/pa_iis_agent_system_reqs.html
revdate: December 8, 2025
---

# IIS agent system requirements

The PingAccess agent for IIS is supported on the following platforms:

* Microsoft Internet Information Services (IIS) 10.0 running on Windows Server 2016

  |   |                                                                                                                                                                                                                                                                                                                                                      |
  | - | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  |   | When importing key pairs exported from PingAccess 8.3 or later into IIS on Windows Server 2016, IIS returns a `Password is not correct` message, regardless of whether the password is correct.This issue happens because Windows 2016 doesn't support the algorithm that PingAccess 8.3 and later use to encrypt private keys for PFX certificates. |

* Microsoft Internet Information Services (IIS) 10.0 running on Windows Server 2019

* Microsoft Internet Information Services (IIS) 10.0 running on Windows Server 2022

|   |                                                                                                                                    |
| - | ---------------------------------------------------------------------------------------------------------------------------------- |
|   | Only 64-bit Windows platforms and versions of IIS are supported. 32-bit compatibility mode for IIS is not supported by this agent. |

All the other dependencies required for the agent are included in the `.msi` installation package.

As with any system that is reachable from the internet, the server should be properly hardened.
