---
title: Managing notification publishers
description: Configure a notification publisher to send email notifications based on system events in the PingAccess admin console, such as expiring certificates.
component: pingaccess
version: 9.0
page_id: pingaccess:pingaccess_user_interface_reference_guide:pa-managing-notification-publishers
canonical_url: https://docs.pingidentity.com/pingaccess/9.0/pingaccess_user_interface_reference_guide/pa-managing-notification-publishers.html
revdate: December 11, 2025
section_ids:
  adding-notification-publishers: Adding notification publishers
  steps: Steps
  next-steps: Next steps
  editing-and-deleting-notification-publishers: Editing and deleting notification publishers
  steps-2: Steps
---

# Managing notification publishers

Configure a notification publisher to send email notifications based on system events in the PingAccess admin console, such as expiring certificates.

* SMTP notification publisher

  The SMTP notification publisher tracks trusted certificate and key pair expiration dates. This notification publisher sends configured recipients three notifications: an initial warning (optional), a final warning, and an expired warning.

## Adding notification publishers

### Steps

1. Go to **Settings > Notifications > Notification Publishers** and click **+ Add Notification Publisher**.

2. In the **Name** field, enter a name for the notification publisher.

   Special characters and spaces are allowed.

3. In the **Type** list, select **SMTP Notification Publisher**.

4. In the **From Address** field, enter the email address that you want to appear in the **From** header line of the PingAccess email notifications.

   |   |                                                                                                            |
   | - | ---------------------------------------------------------------------------------------------------------- |
   |   | You must use a valid email address format, but the email address doesn't need to be set up on your system. |

5. In the **Sender Name** field, enter the sender name that you want to display in the email notifications.

6. In the **Email Server** field, enter the IP address or hostname of your email server.

7. In the **SMTP Port** field, enter the SMTP port on your email server.

   The default value is `25`.

8. In the **Encryption Method** list, select one of the following options:

   > **Collapse: Choices**
   >
   > * None (default)
   >
   >   Select `None` to establish an unencrypted connection to the email server at the SMTP port.
   >
   > * SSL/TLS
   >
   >   Select `SSL/TLS` to establish a secure connection to the email server at the SMTPS port.
   >
   > * STARTTLS
   >
   >   Select `STARTTLS` to establish an unencrypted connection to the email server at the SMTP port and initiate a secure channel afterward.

9. If you set `SSL/TLS` as the **Encryption Method**, then in the **SMTPS Port** field, enter the secure SMTP port on your email server.

   The default value is `465`.

10. If you set `SSL/TLS` or `STARTTLS` as the **Encryption Method**, select the **Verify Hostname** checkbox to verify whether the hostname of the email server matches the subject (common name) or one of the subject alternative names (SANs) from the certificate.

    This checkbox is selected by default.

11. If the email server supports UTF-8 encoding in message headers, and you need to include UTF-8 characters in the sender or recipient email addresses, select the **UTF-8 Message Header Support** checkbox.

    |   |                                                                                                                                                    |
    | - | -------------------------------------------------------------------------------------------------------------------------------------------------- |
    |   | Only enable this if your email server supports this feature. PingAccess doesn't support emojis included in the domain portion of an email address. |

12. In the **Username** field, enter the username for the authorized email account.

13. In the **Password** field, enter the password for the authorized email account.

14. In the **Test Address** field, enter an email address PingAccess should use to verify the connection to the configured email server.

15. (Optional) To configure advanced settings, click **Show Advanced Settings**.

    > **Collapse: Advanced setting fields**
    >
    > 1. In the **Connection Timeout** field, enter the amount of time, in seconds, that PingAccess waits before timing out a failed connection to the SMTP server.
    >
    >    The default value is `30`.
    >
    > 2. To turn on detailed error messages for the PingAccess server log, select the **Enable SMTP Debugging Messages** checkbox.
    >
    >    |   |                                                                                                                                                                                                                                                        |
    >    | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
    >    |   | While this checkbox is selected, PingAccess logs email messages, which might contain sensitive information, to the server log. Select this checkbox only when you need to troubleshoot SMTP issues, and deselect it after troubleshooting is complete. |

16. Click **Save**.

### Next steps

1. [Configure notification settings](pa-configuring-notification-settings.html).

2. (Optional) [Customize email notification templates for certificate events](pa-customizing-notification-templates-for-certificate-events.html).

3. Test the notification publisher:

   1. On the **Notification Publishers** page, expand the publisher you created.

   2. Click the **Actions** tab, then click **Test**.

   3. Check the inbox of the email address you configured as the **Test Address**.

## Editing and deleting notification publishers

Use the PingAccess admin console to edit the properties of existing notification publishers or delete a notification publisher that's no longer in use.

### Steps

1. Click **Settings**, then go to **Notifications > Notification Publishers**.

2. Click to expand the notification publisher you want to edit or delete.

3. To edit the notification publisher:

   1. Click the **Pencil** icon.

   2. Make the desired edits.

   3. To confirm your changes, click **Save**.

4. To delete the notification publisher:

   1. Click the **Delete** icon.

   2. To confirm your changes, click **Delete**.
