---
title: Maintenance
description: Learn how to back up, restore, monitor, tune, and troubleshoot PingAM instances throughout your deployment lifecycle
component: pingam
version: 8
page_id: pingam:maintenance:preface
canonical_url: https://docs.pingidentity.com/pingam/8.1/maintenance/preface.html
llms_txt: https://docs.pingidentity.com/pingam/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
revdate: 2026-06-01T14:34:20Z
keywords: ["Monitoring", "Troubleshooting"]
page_aliases: ["index.adoc", "maintenance-guide:preface.adoc"]
superseded_by: https://docs.pingidentity.com/pingam/8.1/maintenance/preface.html
section_ids:
  name_changes_for_forgerock_products: Name changes for ForgeRock products
---

# Maintenance

This guide covers how to perform maintenance tasks in PingAM such as backing up and restoring, monitoring, and others.

This guide is written for anyone that sets up and maintains PingAM services for their organizations. This guide covers tasks and configurations you might repeat throughout the life cycle of a deployment in your organization.

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#### [Back up and restore configurations](backup-restore.html)

How to back up and restore AM.

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#### [Monitor instances](monitoring-am.html)

Monitor AM through any of the included interfaces.

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#### [Tune instances](tuning-am.html)

Best practices about tuning your AM environment.

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#### [Enable debug logging](debug-logging.html)

Capture troubleshooting information.

## Name changes for ForgeRock products

Product names changed when ForgeRock became part of Ping Identity.

The following name changes have been in effect since early 2024:

| Old name                      | New name                        |
| ----------------------------- | ------------------------------- |
| ForgeRock Identity Cloud      | PingOne Advanced Identity Cloud |
| ForgeRock Access Management   | PingAM                          |
| ForgeRock Directory Services  | PingDS                          |
| ForgeRock Identity Management | PingIDM                         |
| ForgeRock Identity Gateway    | PingGateway                     |
| ForgeRock Identity Platform   | Ping Advanced Identity Software |

Learn more about the name changes in [New names for ForgeRock products](https://support.pingidentity.com/s/article/New-names-for-ForgeRock-products) in the Knowledge Base.