--- title: Requirements description: PingAM software is available to download from the Ping Identity Download Center. component: pingam version: release-notes page_id: pingam::requirements canonical_url: https://docs.pingidentity.com/pingam/release-notes/requirements.html section_ids: files-to-download: Files to download operating-systems: Operating systems agents: Web and Java agents prerequisites-java: Java prerequisites-application-servers: Application containers directory-servers: Identity stores commons-third-party: Third-party software supported-clients: Supported browsers special-requests: Special requests --- # Requirements ## Files to download PingAM software is available to download from the [Ping Identity Download Center](https://backstage.pingidentity.com/downloads/browse/am/all). The following table describes the files available for download. **PingAM software** | File | Description | | ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `AM-8.1.0.zip` | Cross-platform distribution including all software components.Find a list of the files in the `.zip` archive in [Download AM](https://docs.pingidentity.com/pingam/8.1/installation/download-openam-software.html). | | `AM-8.1.0.war` | Deployable web application archive file. | | `Amster-8.1.0.zip` | The .zip file that contains the Amster command-line interface. | > **Collapse: Files for previous versions** > > | File | AM 7.4 | AM 7.5 | AM 8.0 | > | ----------------------------- | --------------------------------- | --------------------------------- | --------------------------------- | > | **AM `.zip`** | AM-7.4.2.zip | AM-7.5.2.zip | AM-8.0.2.zip | > | **AM `.war`** | AM-7.4.2.war | AM-7.5.2.war | AM-8.0.2.war | > | **AM SSO Admin Tools** | SSOAdminTools-5.1.3.29.zip | SSOAdminTools-5.1.3.30.zip | SSOAdminTools-5.1.3.30.zip | > | **AM SSO Configurator Tools** | SSOConfiguratorTools-5.1.3.29.zip | SSOConfiguratorTools-5.1.3.30.zip | SSOConfiguratorTools-5.1.3.30.zip | > | **Amster `.zip`** | Amster-7.4.2.zip | Amster-7.5.2.zip | Amster-8.0.2.zip | ## Operating systems **AM 8 and later** software is supported on actively maintained versions of the following operating systems: * Amazon Linux * Debian * Red Hat Enterprise Linux * Rocky Linux * SUSE Linux Enterprise * Ubuntu Linux * Windows Server 2019, 2022 and 2025 **AM 7.5 and earlier** software is supported on the following operating systems: | Operating system | AM 7.4 | AM 7.5 | | ---------------------------- | ------------------------------------------ | ------ | | **Amazon Linux** | 2023 | | | **Debian Linux** | 11 | | | **Red Hat Enterprise Linux** | 8, 9 | | | **Rocky Linux** | 8, 9 | | | **SuSE** | 15 | | | **Ubuntu** | 18.04 LTS, 20.04 LTS, 22.04 LTS, 24.04 LTS | | | **Windows Server** | 2016, 2019, 2022 | | ## Web and Java agents The following table summarizes the minimum recommended version of web and Java agents: | Agent | Version | | --------------- | --------- | | **Web agents** | 2024.11.2 | | **Java agents** | 2024.11.1 | AM supports several versions of web agents and Java agents. You can find information about supported container versions and other platform requirements related to agents in the [Web Agents Release Notes](https://docs.pingidentity.com/web-agents/release-notes/requirements.html) and the [Java Agents Release Notes](https://docs.pingidentity.com/java-agents/release-notes/requirements.html). ## Java PingAM software is supported on the following Java environments: | Vendor | AM 7.4 | AM 7.5 | AM 8.0 | AM 8.1 | | --------------- | ------ | ------ | ------------- | ---------- | | **OpenJDK** (1) | 11, 17 | 17 | 17, 21, 25(2) | 17, 21, 25 | | **Oracle Java** | 11, 17 | 17 | 17, 21, 25(2) | 17, 21, 25 | (1) AM supports OpenJDK-based distributions, including: * AdoptOpenJDK/Eclipse Temurin Java Development Kit (Adoptium) * Amazon Corretto * Azul Zulu * Red Hat OpenJDK Ping Identity tests most extensively with AdoptOpenJDK/Eclipse Temurin. Use the HotSpot JVM, if possible. (2) AM supports Java 25 from 8.0.2. AM 8.0.0 and 8.0.1 support only Java 17 and 21. | | | | - | ------------------------------------------------ | | | Always use a JVM with the latest security fixes. | ## Application containers This table summarizes supported web application containers and their required versions: | Container | AM 7.4 | AM 7.5 | AM 8.0 | AM 8.1 | | ----------------------------------------- | -------- | ------ | -------- | -------- | | **Apache Tomcat** | 8.5, 9 | | 10 | 10, 11 | | **IBM WebSphere Liberty** | 22.0.0.4 | | 24.0.0.6 | 24.0.0.6 | | **JBoss Enterprise Application Platform** | 7.4 | | 8.x | 8.x | | **Wildfly** | 15, 26 | 26 | 30 | 30, 39 | The web application container must be able to write to its own home directory, where AM stores configuration files. | | | | - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | | Java Agents and Web Agents require the WebSocket protocol to communicate with AM.Make sure the container where AM runs, the web server/container where the agents run, and your network infrastructure all support the WebSocket protocol.Read your network infrastructure and web server/container documentation for more information about WebSocket support. | ## Identity stores You can configure AM to use any LDAPv3-compliant directory server as an identity store. This table lists the supported directory servers for storing AM identities. You can find information on configuring these directory servers in [identity stores](https://docs.pingidentity.com/pingam/8.1/setup/setting-up-identity-stores.html). | | | | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | | * Policies, applications, CTS tokens, and UMA-related information can *only* be stored in a PingDS directory server. * Static configuration can be stored in a PingDS directory server or, from AM 8.0, in [JSON files](https://docs.pingidentity.com/pingam/8.1/installation/fbc.html) on the local file system. | **Supported identity stores** | Directory server | AM 7.4 | AM 7.5 | AM 8.0 | AM 8.1 | | -------------------------------------------------------------------------------------------------------- | ----------- | ------ | ---------------- | --------------- | | **Embedded PingDS** (1)(2) | 7.4 | 7.5 | N/A | | | **[External PingDS](https://docs.pingidentity.com/pingam/8.1/installation/prepare-ext-stores.html)** (2) | 6 and later | | 7.3.1 and later | 7.4.4 and later | | **PingDirectory** | 9.3 | | | | | **Oracle Unified Directory** | 11g R2 | | 12c | | | **Oracle Directory Server Enterprise Edition** | 11g | | N/A | | | **Microsoft Active Directory** | 2016, 2019 | | 2019, 2022, 2025 | | | **IBM Tivoli Directory Server** | 6.4 | | N/A | | (1) Demo and test environments only in AM 7.x. Unsupported since AM 8.\ (2) PingDS, formerly named ForgeRock Directory Server. ## Third-party software Ping Identity supports using the following third-party software when logging Common Audit events: **Third-party logging software** | Software | Version | | ----------------------------- | -------------------- | | Java Message Service (JMS) | 2.0 API | | MySQL JDBC Driver Connector/J | 8 (at least 8.0.19) | | Splunk | 8.0 (at least 8.0.2) | | | | | - | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | | Elasticsearch and Splunk have native or third-party tools to collect, transform, and route logs. Examples include [Logstash](https://www.elastic.co/logstash) and [Fluentd](https://www.fluentd.org/).Consider using these alternatives as they have advanced, specialized features focused on getting log data into the target system. They decouple the solution from the Ping Advanced Identity Software systems and version, and provide inherent persistence and reliability. You can configure the tools to avoid losing audit messages if a Ping Advanced Identity Software service goes offline, or delivery issues occur.These tools can work with Common Audit logging:- Configure the server to log messages to standard output, and route from there. - Configure the server to log to files, and use log collection and routing for the log files. | Ping Identity supports using the following third-party software when monitoring AM servers: **Third-party monitoring software** | Software | Version | | ---------- | ------------------ | | Grafana | 5 (at least 5.0.2) | | Graphite | 1 | | Prometheus | 2.0 | For hardware security module (HSM) support, AM requires a client library that conforms to the PKCS#11 standard v2.20 or later. ## Supported browsers AM supports the latest, stable versions of the following browsers: * Google Chrome * Microsoft Edge * Firefox * Safari | | | | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | | Ping Identity doesn't provide support for these browsers:* Internet Explorer 11 * Microsoft Edge in Internet Explorer compatibility mode * Embedded browsers within any application (for example, within Citrix environments or Office 365)Ping Identity optimizes its platform for modern browsers to ensure the best user experience, security, and performance. If you encounter issues while using the Ping Advanced Identity Software, ensure you use a supported, up-to-date browser for the optimal experience. | ## Special requests If you have a special request regarding support for a combination not listed here, contact support.