---
title: Capture debugging data with the collect-support-data tool
description: Run the collect-support-data tool to capture the PingAuthorize Server's configuration, server state, environment, and other information to use for troubleshooting issues.
component: pingauthorize
version: 10.1
page_id: pingauthorize:pingauthorize_server_administration_guide:paz_collect_support_data_tool
canonical_url: https://docs.pingidentity.com/pingauthorize/10.1/pingauthorize_server_administration_guide/paz_collect_support_data_tool.html
revdate: December 1, 2023
---

# Capture debugging data with the collect-support-data tool

Run the `collect-support-data` tool to capture the PingAuthorize Server's configuration, server state, environment, and other information to use for troubleshooting issues.

When you run `PingAuthorize/bin/collect-support-data`, the tool generates a compressed file that can be attached to a message or report.

By default, the tool excludes log files that might contain sensitive customer information, including the debugging logs that are described in [Enable detailed logging](paz_enable_detailed_logging.html). When you use test data, send the following log files alongside `collect-support-data`'s compressed output file:

* `PingAuthorize/logs/policy-decision`

* `PingAuthorize/logs/debug-trace`

* `PingAuthorize/logs/debug`

* `PingAuthorize/logs/policy-query`