PingAuthorize

Invoking the collect-support-data tool as a recurring task

To automatically invoke collect-support-data on a regular basis, create and configure a recurring task.

  • Admin console

  • dsconfig

Use the administrative console

Steps

  1. Go to System > Recurring Tasks.

  2. In the New Recurring Task list, select Collect Support Data Recurring Task.

  3. In the Name field, enter a name for the recurring task.

  4. In the Output Directory field, enter the path of the directory in which support data archive files will be placed.

  5. Do at least one of the following:

    • In the Retain Previous Support Data Archive Count field, enter the number of previous support data archives that PingAuthorize Server should preserve after generating a new archive.

    • In the Retain Previous Support Data Archive Age field, enter the minimum age of previous support data archives that PingAuthorize Server should preserve after generating a new archive. Values for this property should consist of an integer followed by a time unit. For example, a value of 1w specifies that PingAuthorize Server should preserve support data archives for one week.

  6. Configure the rest of the recurring task to meet your business needs.

  7. Click Save.

Use dsconfig

Steps

  • Run dsconfig with the create-recurring-task subcommand and the following options and parameters:

    <PingAuthorize>/bin/dsconfig create-recurring-task \
      --task-name <your-task-name> \
      --type collect-support-data \
      --set output-directory:<your-directory-path> \
      --set retain-previous-support-data-archive-count:<count>

    You must include at least one of the following parameters in your command:

    • retain-previous-support-data-archive-count: Specifies the number of previous support data archives that PingAuthorize Server should preserve after generating a new archive.

    • retain-previous-support-data-archive-age: Specifies the minimum age of previous support data archives that PingAuthorize Server should preserve after generating a new archive. Values for this property should consist of an integer followed by a time unit. For example, a value of 1w specifies that PingAuthorize Server should preserve support data archives for one week.