---
title: Server commands used in the collect-support-data tool
description: The following presents a summary of the data collectors that the collect-support-data tool archives in .zip format. If an error occurs during processing, you can re-run the specific data collector command and send the results to your authorized support provider.
component: pingauthorize
version: 10.1
page_id: pingauthorize:troubleshooting_pingauthorize_server:paz_server_commands_collect_support_data
canonical_url: https://docs.pingidentity.com/pingauthorize/10.1/troubleshooting_pingauthorize_server/paz_server_commands_collect_support_data.html
revdate: August 29, 2023
---

# Server commands used in the collect-support-data tool

The following presents a summary of the data collectors that the `collect-support-data` tool archives in `.zip` format. If an error occurs during processing, you can re-run the specific data collector command and send the results to your authorized support provider.

| Data Collector | Description                                                                                       |
| -------------- | ------------------------------------------------------------------------------------------------- |
| `status`       | Run `status` `-F` to show the full version information of PingAuthorize Server (Unix, Windows).   |
| `server-state` | Run `server-state` to show the current state of the PingAuthorize Server process (Unix, Windows). |