---
title: User Store Availability gauge
description: The User Store Availability gauge monitors the directory servers that provide user data to PingAuthorize.
component: pingauthorize
version: 11.0
page_id: pingauthorize:pingauthorize_server_administration_guide:paz_user_store_avail_gauge
canonical_url: https://docs.pingidentity.com/pingauthorize/11.0/pingauthorize_server_administration_guide/paz_user_store_avail_gauge.html
revdate: July 29, 2022
---

# User Store Availability gauge

The `User Store Availability` gauge monitors the directory servers that provide user data to PingAuthorize.

If PingAuthorize cannot reach these directory servers, it cannot:

* Retrieve token owner information using a SCIM Token Resource Lookup Method

* Handle SCIM 2 API requests

In this case, this gauge marks the status of PingAuthorize itself as UNAVAILABLE.

The status appears in the following locations:

* The administrative console on the Status tab, in the Operational Status entry.

* The Operational Status line in the `bin/status` output.

* The Availability servlet. See [Server status](paz_server_status.html).

When PingAuthorize has a status of UNAVAILABLE, a load balancer can try to route traffic to a different PingAuthorize server or take some other action. See [Auto-healing for unavailable servers](paz_auto_healing.html).

If you followed the standard setup and configuration given in [PingAuthorize Tutorials](../getting_started_with_pingauthorize_tutorials/paz_get_started_tutorials.html), the `User Store Availability` gauge should automatically work.

|   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | The gauge assumes the PingAuthorize LDAP Store Adapter name is UserStoreAdapter. If your PingAuthorize SCIM configuration uses a different name, you must edit the gauge's data source to reflect the custom store adapter name. Use the following `dsconfig` command to make this change, replacing `<CustomStoreAdapter>` in the last line with the actual name.```
dsconfig set-gauge-data-source-prop \
  --source-name "User Store Availability"  \
  --set "include-filter:(store-adapter-name=<CustomStoreAdapter>)"
``` |

If your PingAuthorize deployment does not use SCIM or SCIM Token Resource Lookup Methods, you can disable the gauge with the following command.

```
dsconfig set-gauge-prop \
  --gauge-name "User Store Availability"  \
  --set enabled:false
```
