Obtaining a Ping Identity license key
License keys are required to install, update, and renew all Ping Identity products.
How to obtain a license
To obtain a license key, contact your account representative or use the Ping Identity licensing portal.
When you need a license
A license is required for setting up a new single server instance and can be used site-wide for all servers in an environment. Additionally, you must obtain a new license when updating a server to a new major version, such as when upgrading from 8.3 to 9.0. When cloning a server instance with a valid license, you do not need a new license.
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The upgrade process displays a prompt for a new license. |
How to specify a license
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Specify a license at setup.
You have these options:
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Use the
--licenseKeyFile<path-to-license> option withsetup. -
Copy the license file to the server root directory and then run the
setuptool. The tool discovers the license file.
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Specify a license after setup
Use the administrative console or
dsconfig(in the Topology section, select License).Placing the new license file in the server root directory does not work in this case.
How to view the license status
To view the details of a license, including its expiration, you have these options:
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Use the server’s
statustool. -
In the administrative console, go to the Status page and search for License on the Monitors tab.
License expiration
The server provides a notification as the expiration date approaches.
Before a license expires, obtain a new one and install it by using dsconfig or the administrative console. For more information, see Upgrading a PingDirectory license.
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An expiring license causes alerts and alarms but does not affect the functionality of the product. |