---
title: Troubleshooting TLS-related problems
description: Troubleshoot TLS-related problems in PingDirectory.
component: pingdirectory
version: 10.2
page_id: pingdirectory:pingdirectory_security_guide:pd_sec_troubleshoot_tls_probs
canonical_url: https://docs.pingidentity.com/pingdirectory/11.1/pingdirectory_security_guide/pd_sec_troubleshoot_tls_probs.html
llms_txt: https://docs.pingidentity.com/pingdirectory/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
revdate: 2023-09-13T00:00:00Z
superseded_by: https://docs.pingidentity.com/pingdirectory/11.1/pingdirectory_security_guide/pd_sec_troubleshoot_tls_probs.html
---

# Troubleshooting TLS-related problems

Ideally, the TLS configuration functions properly and all clients can communicate securely with the PingDirectory server. If errors occur, there are several things you can do to help troubleshoot the problem.