---
title: Unlocking user accounts
description: To unlock a user account without requiring a password reset, use the Delegated Admin application.
component: pingdirectory
version: 11.0
page_id: pingdirectory:delegated_admin_application_guide:pd_da_unlock_user_account
canonical_url: https://docs.pingidentity.com/pingdirectory/11.0/delegated_admin_application_guide/pd_da_unlock_user_account.html
revdate: September 13, 2023
section_ids:
  about-this-task: About this task
  steps: Steps
  result: Result:
  result-2: Result
---

# Unlocking user accounts

To unlock a user account without requiring a password reset, use the Delegated Admin application.

## About this task

|   |                                                                                                                                               |
| - | --------------------------------------------------------------------------------------------------------------------------------------------- |
|   | To require a password reset when unlocking a user, use the **Reset Password** or **Set Password** options in the Delegated Admin application. |

To use Delegated Admin to unlock a user account without requiring a password reset:

## Steps

1. In the Delegated Admin application, go to **Manage Users**.

2. In the **Search** box, enter the user ID of the user you need to unlock and press Enter.

3. (Optional) Click the **Expand** icon to expand the user entry.

4. Click the **Locked** toggle.

   ### Result:

   The toggle turns green and changes to **Enabled**.

## Result

The user can access their account without resetting their password.