---
title: Troubleshooting TLS-related problems
description: Ideally, the TLS configuration functions properly and all clients can communicate securely with the PingDirectory server. If errors occur, there are several things you can do to help troubleshoot the problem.
component: pingdirectory
version: 11.1
page_id: pingdirectory:pingdirectory_security_guide:pd_sec_troubleshoot_tls_probs
canonical_url: https://docs.pingidentity.com/pingdirectory/11.1/pingdirectory_security_guide/pd_sec_troubleshoot_tls_probs.html
llms_txt: https://docs.pingidentity.com/pingdirectory/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
revdate: September 13, 2023
---

# Troubleshooting TLS-related problems

Ideally, the TLS configuration functions properly and all clients can communicate securely with the PingDirectory server. If errors occur, there are several things you can do to help troubleshoot the problem.