---
title: Either IdP or SP user-facing pages
description: PingFederate allows customizable user-facing windows that can be applied to both the identity provider (IdP) and service provider (SP) pages.
component: pingfederate
version: 13.0
page_id: pingfederate:administrators_reference_guide:pf_either_idp_sp_user_facing_pages
canonical_url: https://docs.pingidentity.com/pingfederate/13.0/administrators_reference_guide/pf_either_idp_sp_user_facing_pages.html
revdate: July 5, 2022
---

# Either IdP or SP user-facing pages

PingFederate allows customizable user-facing windows that can be applied to both the identity provider (IdP) and service provider (SP) pages.

| Page title and template file name                         | Purpose                                                                                                                                                                                                                                           | Type   | Action                                                                                                                                       |
| --------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------ | -------------------------------------------------------------------------------------------------------------------------------------------- |
| Sign OnAbstractPasswordIdpAuthnAdapter.form.template.html | Challenges user for credentials when authentication can take place via HTTP Basic authentication or an HTML form, depending on the operational mode.                                                                                              | Normal | User must sign on                                                                                                                            |
| Submit Formform.autopost.template.html                    | Whenever the server posts a form, this template is used to auto-submit the form. If JavaScript is disabled, the user is prompted to click a button to post the form manually.This page is normally not displayed if JavaScript executes properly. | Normal | None                                                                                                                                         |
| Multiple Sign-On Delayspeed.bump.template.html            | Displayed to indicate that simultaneous single sign-on requests from multiple browser tabs are in progress.                                                                                                                                       | Normal | User can switch to the browser tab that is actively waiting for the user to complete the authentication requirement or resubmit the request. |
| Errorgeneral.error.page.template.html                     | Indicates that an unknown error has occurred and provides a error reference number and, optionally, an error message.                                                                                                                             | Error  | Consult logContact Ping Identity [Support](https://support.pingidentity.com/s/) if unresolved                                                |
| Errorgeneric.error.msg.page.template.html                 | General error, with error code.                                                                                                                                                                                                                   | Error  | Consult log and check configurationContact Ping Identity [Support](https://support.pingidentity.com/s/) if unresolved                        |
| Errorhttp.error.page.template.html                        | Indicates that an HTTP error has occurred and provides the HTTP status code.                                                                                                                                                                      | Error  | Consult logContact Ping Identity [Support](https://support.pingidentity.com/s/) if unresolved                                                |
| Page Expiredstate.not.found.error.page.template.html      | Displayed when simultaneous single sign-on (SSO) requests from multiple tabs using the same PingFederate cookie cause a user session to be overwritten or deleted and remaining requests attempt to retrieve the state fail.                      | Error  | None                                                                                                                                         |