---
title: Resolving startup issues
description: Resolve PingFederate startup issues related to Java runtime and the license file installs.
component: pingfederate
version: 13.1
page_id: pingfederate:administrators_reference_guide:pf_resolving_startup_issues
canonical_url: https://docs.pingidentity.com/pingfederate/13.1/administrators_reference_guide/pf_resolving_startup_issues.html
llms_txt: https://docs.pingidentity.com/pingfederate/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
revdate: July 5, 2022
---

# Resolving startup issues

Resolve PingFederate startup issues related to Java runtime and the license file installs.

**PingFederate startup problems and solutions**

| Problem                                                                   | Solution                                                                                                                                                             |
| ------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| PingFederate does not start.                                              | Make sure that a supported Java runtime is installed. For more information, see [Installing Java](../installing_and_uninstalling_pingfederate/pf_install_java.html). |
| The server starts but indicates the license file is not found or invalid. | Ensure a current license is installed. For more information, see [Reviewing license information](help_connectionlimittasklet_connectionlimitstate.html).             |