--- title: Getting support description: Ping Identity provides support services, professional services, training, and partner services to assist you in setting up and maintaining your deployments. Find a general overview of these services at https://www.pingidentity.com. component: pinggateway version: release-notes page_id: pinggateway::support canonical_url: https://docs.pingidentity.com/pinggateway/release-notes/support.html revdate: 2025-03-02T12:00:00Z --- # Getting support Ping Identity provides support services, professional services, training, and partner services to assist you in setting up and maintaining your deployments. Find a general overview of these services at . Ping Identity has staff members around the globe who support our international customers and partners. Learn about Ping Identity's support offering at . Ping Identity publishes comprehensive documentation online: * The Ping Identity [Knowledge Base](https://support.pingidentity.com/s/knowledge-base) offers a large and increasing number of up-to-date, practical articles that help you deploy and manage Ping Identity Platform software. While many articles are visible to everyone, Ping Identity customers have access to much more, including advanced information for customers using Ping Identity Platform software in a mission-critical capacity. * Ping Identity product documentation, such as this document, aims to be technically accurate and complete with respect to the software documented. It is visible to everyone and covers all product features and examples of how to use them.