---
title: Unpairing the PingID mobile app
description: If you no longer use the PingID mobile app to authenticate, you can unpair your device.
component: pingid-user-guide
page_id: pingid-user-guide:managing_your_devices:pid_ug_unpair
canonical_url: https://docs.pingidentity.com/pingid-user-guide/managing_your_devices/pid_ug_unpair.html
revdate: June 3, 2024
page_aliases: ["pid_ug_unpair_legacy.adoc", "pid_ug_uninstalling_pid_mobile_app.adoc"]
section_ids:
  steps: Steps
  result: Result:
  result-2: Result:
  result-3: Result
---

# Unpairing the PingID mobile app

If you no longer use the PingID mobile app to authenticate, you can unpair your device.

## Steps

1. Open the PingID app on the device that you want to unpair.

   |   |                                                                                              |
   | - | -------------------------------------------------------------------------------------------- |
   |   | Ensure your device has access and is connected to the internet before unpairing your device. |

2. Tap the **Menu** icon (![doo1693736907520](_images/doo1693736907520.png)) and then tap **Unpair Device**(![Screen capture of the Unpair icon](_images/gxs1693737634516.png)).

   ![A screen capture showing the menu, with the following options: Settings, Change Device, Unpair Device, Manual Authentication, Help, and About](_images/yec1707215990350.png)

   ### Result:

   You'll see the **Unpair Device** screen, warning you that if you unpair your device, you'll no longer be able to use the app to authenticate from this device.

   ![A screen capture of the Unpair Device screen warning that if you unpair you'll no longer be able to use the app to authenticate from this device.](_images/vvm1707216259090.png)

3. Tap **Unpair Device**.

   ### Result:

   You'll see a confirmation message.

4. Tap **Unpair** to confirm the request.

## Result

The device is unpaired, and you can no longer use it to authenticate.