---
title: Updating the desktop app on Windows
description: Update the PingID desktop application on a Windows machine.
component: pingid-user-guide
page_id: pingid-user-guide:managing_your_devices:pid_update_desktop_app_windows
canonical_url: https://docs.pingidentity.com/pingid-user-guide/managing_your_devices/pid_update_desktop_app_windows.html
revdate: February 1, 2024
section_ids:
  before-you-begin: Before you begin
  about-this-task: About this task
  steps: Steps
  result: Result:
  choose-from: Choose from:
  result-2: Result:
  result-3: Result:
---

# Updating the desktop app on Windows

Update the PingID desktop application on a Windows machine.

## Before you begin

You must have administrator privileges to install PingID desktop updates on your Windows machine.

## About this task

Keep the PingID desktop application updated to ensure you have access to the latest updates, security features, and fixes. When you launch the desktop application, it checks if there's a new version of the software available. If automatic updates are enabled, your application is updated automatically. If automatic updates are not enabled, you can check for updates manually, or you will be notified that an update is available when you want to download and install the update.

|   |                                                                                                                                                                                                                                                                                          |
| - | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | If your organization's policy allows it, you can choose whether updates are installed manually or automatically, otherwise the option is disabled and will not be visible to you. To activate automatic updates, launch the desktop application, and go to **Help → Automatic Updates**. |

## Steps

1. Launch the **PingID** desktop application.

   The application automatically checks for updates.

2. To manually check for updates, go to **Menu → Help → Check for Updates…​**

   ![A screen capture illustrating a PingID software update window.](_images/myn1564021253226.png)

   ### Result:

   If an update is available, the **Software Update** window shows you the software version number and the release notes, describing details of changes and new features.

3. From the **Software Update** window, select from the following options.

   ### Choose from:

   * **Update**: Download the update

   * **Skip**: Skip the update

   * **Enable automatic updates** (optional): Select to automatically scan for updates in the future. When an update is available, it is downloaded automatically and proceeds to the **Install and Relaunch** window.

4. Once the update is downloaded, click **Install and Relaunch**.

   ![ogb1564021254119](_images/ogb1564021254119.png)

   ### Result:

   The old version of PingID desktop app closes, and the PingID setup wizard opens.

5. In the **License Agreement** window, select **I accept the agreement** and click **Next**.

   ![A screen capture illustrating the PingID setup license agreement.](_images/fbn1564020916402.png)

   ### Result:

   A bar displays the installation progress. When the installation is complete, the desktop application reopens automatically, showing the current one-time passcode.

   |   |                                                                                                                                                                           |
   | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   |   | After a desktop application update, you might be required to create a PIN code to secure your desktop application and then enter it each time you access the application. |