Authenticating with PingID using an Android biometrics
Authenticate using the built-in biometrics on your Android device with PingID when accessing your account or app using a web browser.
Before you begin
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Ensure you paired your Android biometrics device with PingID. See Pairing your Android biometrics device.
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Use a browser that supports FIDO2 biometrics, such as Google Chrome or Microsoft Edge, and that you have the latest version of the browser.
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If you are authenticating with a mobile device, ensure you are using a device with Android v7 or later. iPhone and iPad devices do not currently support FIDO2 biometrics.
About this task
The authentication process might vary depending on your browser.
The following example shows biometrics authentication on an Android device.
Steps
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On your Android biometrics accessing device, open a browser window and sign on to your account or access an application that requires authentication.
Depending on your browser, an additional window might appear in your browser prompting you to authenticate.
Result:
An Authentication window appears, prompting you to authenticate.
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Authenticate using the fingerprint or face sensor on your device.
Ensure the Authentication browser window is selected as the active screen before you authenticate.
Result
A green Authenticated message with a check mark appears indicating your device pairing is successful, and you are automatically signed on to your account or app.
