---
title: Authenticating using your authenticator app (VPN)
description: Authenticate with your authenticator app, such as Google Authenticator or Microsoft Authenticator, to generate a passcode to use to authenticate with PingID.
component: pingid-user-guide
page_id: pingid-user-guide:secure_authentication_with_pingid:pid_ug_auth_using_authenticator_app_vpn
canonical_url: https://docs.pingidentity.com/pingid-user-guide/secure_authentication_with_pingid/pid_ug_auth_using_authenticator_app_vpn.html
revdate: July 13, 2023
section_ids:
  steps: Steps
  result: Result:
---

# Authenticating using your authenticator app (VPN)

Authenticate with your authenticator app, such as Google Authenticator or Microsoft Authenticator, to generate a passcode to use to authenticate with PingID.

## Steps

1. From your web browser or application, sign on to your VPN:

   1. Enter your username and password.

   2. For multiple devices only: a message displays showing a numbered list of all your devices. Enter the number for authentication app.

   3. Click **Sign In**.

2. Launch the authentication app. The authenticator app displays a one-time passcode (OTP) *(tooltip: \<div class="paragraph">
   \<p>A passcode valid for only one sign-on or transaction on a computer system or other digital device. Also known as a one-time password, one-time PIN, or dynamic password.\</p>
   \</div>)* for your account. ![A screen capture of the OTP on the Google Authenticator app.](_images/jft1578843336693.png)

   |   |                                              |
   | - | -------------------------------------------- |
   |   | This example shows the Google Authenticator. |

3. In the blank field, enter the OTP. Click **Sign In**.

   |   |                                                                                                                                                                                                                                                                                                                                             |
   | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   |   | To sign on and authenticate in one step:1) On the sign-on page, in the **Password** field, when you sign on, add the OTP to the end of your password. The syntax requirements are as follows:

      * `<password><OTP>` (no spaces permitted)

      * `<password>,<OTP>` (use of spaces permitted when entering the OTP)

   2) Click **Sign In**. |

   ### Result:

   After successful authentication, your browser redirects you to your VPN.