---
title: External services
description: Guide to configuring external email, and external REST access.
component: pingidm
version: 8
page_id: pingidm:external-services-guide:external-services
canonical_url: https://docs.pingidentity.com/pingidm/8.1/external-services-guide/external-services.html
llms_txt: https://docs.pingidentity.com/pingidm/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
keywords: ["Email", "Rest", "REST API"]
page_aliases: ["index.adoc", "preface.adoc"]
superseded_by: https://docs.pingidentity.com/pingidm/8.1/external-services-guide/external-services.html
section_ids:
  name_changes_for_forgerock_products: Name changes for ForgeRock products
---

# External services

> Configure external email and external REST access.

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#### [Email](email.html)

Configure outbound email from IDM.

[icon: skiing, set=fad, size=3x]

#### [External REST](external-rest.html)

Access external REST services.

## Name changes for ForgeRock products

Product names changed when ForgeRock became part of Ping Identity.

The following name changes have been in effect since early 2024:

| Old name                      | New name                        |
| ----------------------------- | ------------------------------- |
| ForgeRock Identity Cloud      | PingOne Advanced Identity Cloud |
| ForgeRock Access Management   | PingAM                          |
| ForgeRock Directory Services  | PingDS                          |
| ForgeRock Identity Management | PingIDM                         |
| ForgeRock Identity Gateway    | PingGateway                     |

Learn more about the name changes in [New names for ForgeRock products](https://backstage.forgerock.com/knowledge/kb/article/a64386714) in the Knowledge Base.
