---
title: Workflow
description: Configure and manage PingIDM workflows using BPMN 2.0, the REST API, and admin UI
component: pingidm
version: 8
page_id: pingidm:workflow-guide:preface
canonical_url: https://docs.pingidentity.com/pingidm/8.1/workflow-guide/preface.html
llms_txt: https://docs.pingidentity.com/pingidm/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
keywords: ["Workflows"]
page_aliases: ["index.adoc"]
superseded_by: https://docs.pingidentity.com/pingidm/8.1/workflow-guide/preface.html
section_ids:
  name_changes_for_forgerock_products: Name changes for ForgeRock products
---

# Workflow

> Guide to enabling and using PingIDM workflows.

IDM provides an embedded workflow and business process engine based on [Flowable](https://flowable.com/open-source/docs/) and the Business Process Model and Notation (BPMN) 2.0 standard. This guide describes how to configure the workflow engine, and how to manage workflow tasks and processes using the REST interface and the admin UI.

[icon: toolbox, set=fad, size=3x]

#### [Workflow Tools](about-workflow-tools.html)

Learn about BPMN 2.0 and the workflow tools.

[icon: toggle-on, set=fad, size=3x]

#### [Enable Workflows](enable-workflows.html)

Configure the workflow engine and datasource to enable workflows.

[icon: hat-wizard, set=fad, size=3x]

#### [Invoke Workflows](invoke-workflow.html)

Learn where and how to trigger workflows.

[icon: dice-d20, set=fad, size=3x]

#### [Custom Workflows](custom-workflow-template.html)

Create custom workflow templates.

|   |                                                                                                                                                                                                                         |
| - | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | Workflows are not supported with a DS repository. If you are using a DS repository for IDM data, you must configure a separate JDBC repository as the [workflow datasource](enable-workflows.html#workflow-datasource). |

## Name changes for ForgeRock products

Product names changed when ForgeRock became part of Ping Identity.

The following name changes have been in effect since early 2024:

| Old name                      | New name                        |
| ----------------------------- | ------------------------------- |
| ForgeRock Identity Cloud      | PingOne Advanced Identity Cloud |
| ForgeRock Access Management   | PingAM                          |
| ForgeRock Directory Services  | PingDS                          |
| ForgeRock Identity Management | PingIDM                         |
| ForgeRock Identity Gateway    | PingGateway                     |

Learn more about the name changes in [New names for ForgeRock products](https://backstage.forgerock.com/knowledge/kb/article/a64386714) in the Knowledge Base.