--- title: Dashboard log messages description: The following tables list the critical log messages from dashboard.log file. The dashboard.log file is rotated every 24-hours. component: pingintelligence version: 5.1 page_id: pingintelligence:pingintelligence_dashboard:pingintelligence_dashboard_log_messages canonical_url: https://docs.pingidentity.com/pingintelligence/5.1/pingintelligence_dashboard/pingintelligence_dashboard_log_messages.html revdate: March 27, 2024 --- # Dashboard log messages The following tables list the critical log messages from `dashboard.log` file. The `dashboard.log` file is rotated every 24-hours. | Log messages | Description | | ----------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- | | error - fatal protocol violation | This message is logged in `dashboard.log` when there is a HTTP/(S) protocol error while connecting to ABS or Elasticsearch. | | error - fatal transport error | This message is logged in `dashboard.log` when there is an unknown host for ABS or Elasticsearch. | | error - error while sending message to syslog | This message is logged in `dashboard.log` when the syslog server is not reachable, or there is an error in configuration of SSL or non-SSL connections. | | error - capacity full in syslog consumer worker, retries exhausted, ignoring this message | This message is logged in `dashboard.log` when the Syslog server is not reachable, or there is an error in the configuration of SSL or non-SSL connections. | | error - error while closing response stream | This message is logged in `dashboard.log` when ABS, or Elasticsearch socket is not closed properly. | | error - error while flushing file stream | This message is logged in `dashboard.log` when there is a failure in the storage disk, or the storage disk is full.. | | error - error while closing file stream | This message is logged in `dashboard.log` when there is a failure in the storage disk, or the storage disk is full.. | | error - error while parsing access\_time from file | This message is logged in `dashboard.log` when ABS returns an invalid access\_time or the time format is not consistent. | | error - error while parsing api\_key name from file | This message is logged in `dashboard.log` when ABS returns an empty API Key in the API Key metrics or attack report. | | error - error while parsing cookie name from file | This message is logged in `dashboard.log` when ABS returns an empty cookie name in the metrics or attack report. | | warn - http request " + \ + ", response status: " + \ | This message is logged in `dashboard.log` when ABS or Elasticsearch returns HTTP status code that is greater than or equal to 300. | | Dashboard stopped | This message is logged in `dashboard.log` when Dashboard is shutdown. |