---
title: ABS log messages
description: The following table lists the critical log messages from abs.log and aad.log file.
component: pingintelligence
version: 5.2
page_id: pingintelligence:pingintelligence_reference_guide:pingintelligence_abs_log_messages
canonical_url: https://docs.pingidentity.com/pingintelligence/5.2/pingintelligence_reference_guide/pingintelligence_abs_log_messages.html
revdate: April 3, 2024
---

# ABS log messages

The following table lists the critical log messages from `abs.log` and `aad.log` file.

| Log message                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         | Description                                                                                                                                                                                                                           |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Warning:-Maximum Transaction limit is reached for this month                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | This message is logged in `abs.log` when the transaction limit is reached for the allotted license usage. For more information, see [Configuring and updating an ABS license](pingintelligence_abs_license.html)                      |
| Warning:- Attempt to shutdown ABS from 127.0.0.1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    | This message is logged in `abs.log` when shutdown of API Behavorial Security (ABS) AI engine is initiated.                                                                                                                            |
| Warning:- Failed to delete IPs from IOCs - try again                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                | This message is logged in `abs.log` when the Attack list REST API encounters an issues while deleting the IP address from the deny list.                                                                                              |
| Warning:- Failed to delete tokens from IOCs - try again                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | This message is logged in `abs.log` when the Attack list REST API encounters an issues while deleting the OAuth token from the deny list                                                                                              |
| Warning:- Failed to delete usernames from IOCs - try again                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          | This message is logged in `abs.log` when the Attack list REST API encounters an issues while deleting the usernames from the deny list.                                                                                               |
| Warning:- Failed to delete API keys from IOCs - try again                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           | This message is logged in `abs.log` when the Attack list REST API encounters an issues while deleting the API Keys from the deny list.                                                                                                |
| Warning:- License is Expired. Please renew your license                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | This message is logged in `abs.log` when ABS license has expired. For more information, see [Configuring and updating an ABS license](pingintelligence_abs_license.html)                                                              |
| Warning:- MongoDB primary node is down                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | This message is logged in `abs.log` when a MongoDB connection failure occurs.                                                                                                                                                         |
| Warning:- Stream init-wait interrupted                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | This message is logged in `abs.log` when streaming of access log files is interrupted.                                                                                                                                                |
| Warning:- File system usage reached configured value of: 80% ABS will not accept new logs from ASE.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | This message is logged in `abs.log` when ABS stops accepting access log files from ASE because of maximum use of filesystem.                                                                                                          |
| Warning:- Error while closing mongo connections                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | This message is logged in `abs.log` when shutdown of MongoDB connection was not successful.                                                                                                                                           |
| Warning:- Error while loading anomaly dictionary from mongo                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         | This message is logged in `abs.log` when writing of anomalies to data directory fails.                                                                                                                                                |
| Warning:- Error while closing file handle for stream config                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         | This message is logged in `abs.log` when an error occurs while closing the streaming configuration file.                                                                                                                              |
| Error: exception while parsing license file`/opt/pingidentity/abs/config/PingIntelligence.lic`                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | This message is logged in `abs.log` when an error occurs while reading the license file.Add the file named `PingIntelligence.lic` to the specified path with read permission and restart the ABS AI engine                            |
| Error: License `/opt/pingidentity/abs/config/PingIntelligence.lic` is invalid. ABS will shut down now.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | This message is logged in `abs.log` when an error is encountered while validating the license file.Provide a valid license file and restart the ABS AI engine                                                                         |
| ABS will shut down now                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | This message is logged in `abs.log` when your free ABS license expires.                                                                                                                                                               |
| Attempting to initialize abs, but abs is already in *\<message>*                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    | This message is logged in `abs.log` when another ABS process is already running.                                                                                                                                                      |
| error while loading `abs.properties` *\<Custom run-time message>*The various custom error messages could be:- property *\<abs\_propertie>*is missing

- invalid value for property log\_level. Value should be string and member of \[ALL,DEBUG,INFO,WARN,ERROR,FATAL,OFF]

- property management\_port is missing

- invalid value for property management\_port, value should be integer and ( >=1 && ⇐65535 )

- invalid value for property jks\_password, obfuscation of password failed. Please make sure you are using the correct `config/abs_master.key` file

- invalid value for property jks\_password, value should be obfuscated using the 'bin/cli.sh -u admin -p \<password> obfuscate\_keys' command

- invalid value for property host\_ip, value should be string and ipv4 address

- property enable\_emails is missing

- invalid value for property smtp\_host value should be string and should be as per rfc1024 and rfc1123 | This message is logged in `abs.log` when:- Error occurs when `abs.properties` file is not configured with log\_level specifications

- Error occurs when `abs.properties` file is not configured with management\_port specifications |
| error while loading`abs_resources.properties`                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | This message is logged in `abs.log` when `abs_resources.properties` doesn't contain values for memory and CPU parameters.                                                                                                             |
| error while initializing mongodb replica set connections                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            | This message is logged in `abs.log` when MongoDB initialization fails and cannot access a read or write client for connections.                                                                                                       |
| error while reading enable\_ssl key from mongo master                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | This message is logged in `abs.log` when MongoDB client tries to fetch the key from MongoDB collections.                                                                                                                              |
| error while reading root\_api\_attack key from mongo master                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         | This message is logged in `abs.log` when MongoDB client tries to fetch the key from MongoDB collections.                                                                                                                              |
| error while reading `/config/abs.properties`                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | This message is logged in `abs.log` while loading and validating the `abs.properties` file. Check whether file exists and its permission.                                                                                             |
| invalid value for property jks\_password, value should be obfuscated using the 'bin/cli.sh -u admin -p *\<password>* obfuscate\_keys' command                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | This message is logged in `abs.log` when an error occurs while deobfuscating the jks\_password using the master\_key.                                                                                                                 |
| error while loading auth keys from metadata db in mongo                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | This message is logged in `abs.log` when MongoDB is not accessible.                                                                                                                                                                   |
| error while loading restricted user auth keys from metadata db in mongo                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | This message is logged in `abs.log` when MongoDB is not accessible.                                                                                                                                                                   |
| Unable to read `<abs_root_dir>/config/abs.jks` file                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | This message is logged in `abs.log` when `abs.jks` is not created properly or could not read the file or there is a permission issue.                                                                                                 |
| error while starting management server *\<runtime exception>*                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | This message is logged in `abs.log` when there is an issue when ABS starts.                                                                                                                                                           |
| API Behavioral Security stopped                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | This message is logged in `abs.log` when ABS is shut down.                                                                                                                                                                            |
| MongoDB heartbeat failure                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           | This message is logged in `abs.log` when ABS is unable to connect to MongoDB primary node.                                                                                                                                            |
| ABS started successfully                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            | This message is logged in `abs.log` when ABS starts.                                                                                                                                                                                  |
