---
title: Customizing PingOne Credentials notification templates
description: Customize notification templates for PingOne Credentials notifications that end users receive.
component: pingone
page_id: pingone:digital_credentials_using_pingone_credentials:p1_credentials_customizing_notification_templates
canonical_url: https://docs.pingidentity.com/pingone/digital_credentials_using_pingone_credentials/p1_credentials_customizing_notification_templates.html
revdate: June 29, 2024
section_ids:
  before-you-begin: Before you begin
  about-this-task: About this task
  steps: Steps
  example: Example:
---

# Customizing PingOne Credentials notification templates

Customize notification templates for PingOne Credentials notifications that end users receive.

## Before you begin

You must have PingOne MFA in your environment.

|   |                                                          |
| - | -------------------------------------------------------- |
|   | PingOne MFA provides the default notification templates. |

## About this task

PingOne Credentials notifications include:

* Credential Issued

  Notifications to end users when a credential is issued.

* Credential Revoked

  Notifications to end users when a credential is revoked.

* Credential Updated

  Notifications to end users when a credential is updated.

* Digital Wallet Pairing

  Notifications to end users to set up and pair a digital wallet app for storing credentials.

For more information about notification templates, see [Notification templates](../user_experience/p1_notifications.html) and [Editing a notification](../user_experience/p1_edit_notification.html).

To customize notification templates for the notifications that groups or populations receive:

## Steps

1. Go to **User Experience → Notification Templates**.

![A screen capture of notification templates showing different types of existing templates.](_images/yyj1678731436094.png)

1. Click the **More Options (⋮)** icon for the notification template you want to customize.

2. Click **Edit**.

3. To edit a notification detail, click the **Pencil** icon for the field you want to edit.

   ### Example:

   For the **Digital Wallet Pairing** template, click the **Pencil** icon for the **New Email** field and enter a custom message, such as `To set up your BX Insurance Digital Wallet, click on this link to download and set up the app.`

   ![A screen capture of Digital Wallet Pairing notification templates New Email edits.](_images/fiy1678749986399.png)

4. Click the **Checkmark** icon to save your changes.